ESDATA

contact@esdata.ma

05 22 26 18 24

Frequently Asked Questions

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We offer a comprehensive range of products and services in the field of electronic security and the installation and maintenance of security systems. Our company specializes in providing remote video surveillance solutions, fire detection, and the installation of advanced security systems.

Additionally, we have expertise in both high and low voltage installation, catering to construction sites as well as residential clients. Our services include structured cabling installation, telecommunications systems, computer networks, intercom systems, as well as configuration and installation of sound and lighting systems.

To place an order or book our services, you have several options to easily contact us. First, you can visit our website to find a contact form that you can fill out with your details and request. Our customer service team will review your request and provide a response as soon as possible.

Additionally, we are present on social media platforms such as Facebook, Twitter, and LinkedIn. You can reach out to us through our accounts by sending a direct message or leaving a comment on one of our posts.

Our service provision process is based on a personalized and needs-focused approach for each client. We understand the importance of carefully assessing each site and designing a tailored solution before proceeding with the installation of the chosen and approved solutions.

When you contact us to discuss your electronic security or security system installation needs, our team of qualified professionals will schedule an on-site visit. This visit allows us to better understand the environment, security objectives, and specific requirements related to your business or residence.

You can find our phone number and email on our website, easily accessible on our ‘Contact’ page.

We offer a one-year warranty on all our products and services. This warranty covers any potential manufacturing or operational defects during the specified period. In case of any issues, we are committed to resolving the problem and carrying out necessary repairs at no additional cost to our customers.

Furthermore, we also offer our customers the option to subscribe to a maintenance contract after the initial warranty period. This maintenance contract can be customized based on the specific needs of each client.

First, you can visit our website where we have a dedicated blog section. Our blog features regularly updated articles and posts on the latest news, trends, and tips in the field of security. Additionally, you can follow us on our social media channels to access our publications.

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